One-Day BRITISH Business Etiquette Course| EMMA DUPONT ETIQUETTE SCHOOL
Cultivate professionalism, polish, and presence with our Business Etiquette Course designed for ladies
Lady's Business Etiquette Course in London
The Lady’s One Day British Business Etiquette Course offers a solid introduction to the principles, behaviours, and expectations that underpin professional life in the UK. Offered by the Emma Dupont Etiquette School in London, this business etiquette course is designed for women seeking clarity, confidence, and cultural understanding within professional and corporate settings.
This immersive one-day experience provides clear guidance on business etiquette and professional conduct, including introductions, workplace communication, professional dining etiquette, dress codes, and the social conventions that shape British business culture. Particular emphasis is placed on understanding context and hierarchy, ensuring etiquette feels considered and appropriate rather than forced or formulaic.
Participants are supported in developing confident professional presence, engaging in composed and effective conversation, and navigating meetings, networking, and professional relationships with assurance. Attention is given to nuance, boundaries, and behavioural expectations, supporting ladies in conducting themselves with quiet confidence across a range of professional environments.
Led by Emma Dupont, who draws on her twenty years of previous experience working in the corporate arena, this business etiquette course extends beyond surface level convention. Ladies are introduced to the principles of the power bubble™ and the etiquette framework™, offering a structured approach to values led decision making, personal boundaries, and the graceful management of complex professional dynamics.
By the conclusion of the day, participants leave with a clearer understanding of British business etiquette, increased confidence in professional settings, and a more assured personal presence. The course equips ladies to move through business and professional life with calm authority, discernment, and refined self possession.
This business etiquette course is offered to ladies aged eighteen and over.
Where is the course held?
This etiquette course in London is hosted at the prestigious In and Out Naval and Military Club, located in the heart of St James’s Square.
Surrounded by some of London’s most historic addresses and private clubs, this refined setting provides a fitting backdrop for a programme centred on elegance, discretion, and personal growth. The club is conveniently located just a short walk from Piccadilly Underground Station, with access to the Piccadilly and Bakerloo lines.
What happens after you complete our Business Etiquette Course?
Ladies attending our in-person etiquette lessons in London receive a certificate of completion and complimentary lifetime access to the equivalent online etiquette course. This continued access includes several hours of pre-recorded video lessons, notes, and access to The Finishing Circle online community, and participation in our monthly online group Q&A sessions.
COURSE SCHEDULE
The course begins promptly at 10.30 AM. There will be a fifteen-minute break in both the morning and afternoon, with refreshments available throughout the day.
At 1:00 PM, Emma will escort you to the formal restaurant within the course venue, where you will enjoy a one-course luncheon designed to refine your dining etiquette skills. This exclusive experience, including soft beverages, is fully included in the course fee.
The day concludes circa. 5:00 PM.
Poised Introductions and Professional Pleasantries
This module explores how to introduce yourself and others with confidence, manage greetings with discernment, and establish credibility from the outset in professional environments.
You will develop ease with handshakes and alternative greetings, learn how to navigate professional courtesy and conversational openings, and feel more confident remembering and using names appropriately, and introducing people in accordance with rank. Attention is also given to maintaining personal composure and presence, allowing you to engage with warmth while preserving authority, boundaries, and professionalism in workplace settings.
Outcome: Participants gain greater ease in professional introductions and first meetings, with a clearer understanding of how to conduct themselves across a range of business environments.
BUSINESS NETWORKING
This module focuses on navigating professional networking with confidence and discretion. Participants are guided in the appropriate use of props and accessories, the correct placement of name badges, and the development of a clear and considered business introduction. Guidance is given on approaching new contacts, moving naturally through professional spaces, and ending conversations politely.
Attention is also given to the thoughtful exchange of business cards and the effective follow-up of professional connections, allowing networking to feel purposeful, confident, and refined rather than forced.
Outcome: Participants develop the confidence and judgement needed to engage in professional networking with clarity, ease, and long-term effectiveness.
PROFESSIONAL DEPORTMENT
This module addresses the role of deportment and body language in professional life, highlighting how posture, movement, and spatial awareness influence perception and presence.
Participants are guided in standing, sitting, and walking with poise, alongside correct lift etiquette, stair use, and entering and exiting vehicles with composure. Emphasis is placed on moving through professional environments with confidence and consistency, allowing physical presence to support credibility and authority.
Outcome: Participants develop a more assured professional presence, using posture and movement to communicate confidence, clarity, and self respect in business settings.
CORPORATE IMAGE AND DRESS CODES
This module explores the relationship between appearance, body language, and professional perception within British business culture. Participants examine the messages conveyed through attire, grooming, and presentation, alongside the influence of posture and non verbal communication.
Guidance is given on informal and formal business dress codes, including dress down days, professional day wear, and the considered use of accessories and professional props. Emphasis is placed on presenting a coherent and credible professional image that aligns with role, environment, and intention.
Outcome: Participants gain clarity and confidence in professional self presentation, enabling their appearance to support authority, credibility, and ease across business settings.
BUSINESS DINING ETIQUETTE
This module provides a clear and practical understanding of dining etiquette within British business settings. Participants are guided through different styles of service, the correct use of chinaware, glassware, and flatware, and the structure of the British place setting. Attention is given to seating arrangements, napkin use, handling utensils and glassware correctly, and navigating challenging foods with ease.
The module also addresses how to manage mistakes gracefully, alongside the conventions surrounding paying the bill and tipping, allowing professional dining occasions to be approached with confidence and composure.
Outcome: Participants develop confidence and assurance when dining in professional settings, enabling them to focus on conversation and connection rather than concern about protocol.
CORPORATE ENTERTAINING
This module addresses the etiquette of hosting and attending business entertainment, from issuing invitations and understanding dining conduct to managing seating arrangements and financial responsibilities. Participants are guided in recognising when business discussion is appropriate, offering hospitality with discretion, and selecting suitable events and settings for professional entertaining.
The module also covers hosting at home and in restaurants, guest list composition, receiving lines, precedence based seating, and the role of toasts and speeches, supporting a composed and effective approach to business hospitality.
Outcome: Participants gain clarity and confidence in professional entertaining, enabling them to host and attend business events with assurance, judgement, and polished authority.
THE COURTESY CHALLENGE
This module explores the balance between courtesy, authority, and self-advocacy within professional life. Participants are guided in establishing a clear power-bubble™, asking for what they want with confidence, and practising assertiveness without aggression. The module addresses handling conflict, responding to criticism or personal attacks with composure, and understanding the place of chivalry and feminism in contemporary workplaces.
Guidance is also given on discerning when issues should be escalated to Human Resources and how to manage client complaints with clarity and professionalism.
Outcome: Participants develop the confidence and judgement needed to handle challenging professional situations with firmness, dignity, and emotional control, while maintaining respectful and effective working relationships.
BUILDING GOOD BUSINESS RELATIONSHIPS
This module examines the foundations of strong, sustainable professional relationships within British business culture. Participants explore the role of popularity and perception, how to engage confidently in office banter, and the distinction between social and professional personas.
Attention is given to appropriate behaviour at business social events, building allies while showing respect for rank, maintaining confidentiality, and developing the presence of a respected leader. The principles of the etiquette framework™ are introduced to support thoughtful, values led decision making in professional relationships.
Outcome: Participants gain a clearer understanding of how to build trust, credibility, and professional influence, enabling them to navigate workplace relationships with confidence, discretion, and authority.
ALUMNA REFLECTIONS
Last week, I attended a one-on-one business etiquette course with Emma, and it far exceeded my expectations. Emma is not just an expert in etiquette, but also in human behavior at large. She is warm, funny, and a fantastic, results-oriented teacher. There was no stuffiness or coldness during her course, it was a fantastic, fascinating, and fun day, full of laughs and noticeable, same-day improvements in my deportment and dining skills. After Emma's course, I felt empowered, and more self-assured in my interactions with others as I operate within the "etiquette framework" throughout them.
I would've spent another week learning from Emma if I could but, luckily, after our course she offered access to her recorded online courses, which are refreshers on the topics we discussed, but with more details given that she tailors each in-person course to the needs of the individual.
Natalie, February 2024
Private BUSINESS Etiquette Course in London
Arranged for a mutually agreeable time
FOR WHOM IS THE LADY’S BRITISH BUSINESS ETIQUETTE COURSE?
Ladies from eighteen years old who would like to feel more confident, poised, and refined in social situations by gaining knowledge of British etiquette.
British ladies who want to gain confidence by developing their interpersonal skills to make the most of opportunities that come their way.
International ladies wishing to communicate and build relationships with British people.
CAN I ASK QUESTIONS THROUGHOUT THE COURSE?
Absolutely! Emma encourages active interaction throughout the day.
HOW IS THIS COURSE DIFFERENT TO OTHER ETIQUETTE PROGRAMMES?
On completing the Lady's Business Etiquette Course with Emma, you will be granted access to our comprehensive online training platform and the benefits our online community of ladies enjoy.
This additional benefit is included in your course price and is unique to The Emma Dupont Etiquette School.
YOU WILL RECEIVE THE FOLLOWING BENEFITS IN ADDITION TO YOUR COURSE WITH EMMA:
Even after you have completed your etiquette course, your journey doesn’t end there. As part of Emma's ongoing commitment to your growth and confidence, you will continue to receive support—at no additional cost.
You’ll gain access to our Finishing Circle community, where all course materials remain available for future reference, along with the many benefits enjoyed by our alumnae community.
Each month, you're warmly invited to submit your questions ahead of our live Online Monthly Group Q&A Sessions. Emma will answer those received, along with others shared via the live chat or within the community space. These sessions remain available to you as a complimentary part of your continued learning.
IS THIS A TRAIN THE TRAINER COURSE?
Please note, this is not a Train-the-Trainer certification programme. The course materials are protected by copyright and are intended solely for personal use. Any reproduction, adaptation, or use of the content for professional purposes—whether now or in the future—is strictly prohibited and will be treated as intellectual property theft. For this reason, the course is not open to those currently working in, or intending to enter, the etiquette industry.
WHAT IS YOUR REFUND POLICY?
Full payment is required to secure your place at any in-person course or event. Due to the limited number of places on our in-person Etiquette courses in London, no refunds or transfers can be offered. Please ensure you are confident you can attend the course before registering.
HOW MUCH EXPERIENCE DOES EMMA HAVE?
Emma has been trained and certified as an Etiquette Coach to the highest standard in the UK.
She has worked in the etiquette and protocol sector for over ten years and has coached over 500 clients from 48 countries through her in-person courses in London and online programmes.
I'M NOT INTERESTED IN LEARNING ABOUT BRITISH ETIQUETTE; DOES THIS MATTER?
Yes, it does. Emma is a British Etiquette Coach, and the tuition is focused on English manners and customs along with British etiquette.
However, the programme doesn't focus solely on etiquette skills; it also teaches women how to be elegant, confident, and poised with good manners, a universal skill.
WHAT HAPPENS AFTER I COMPLETE THE COURSE?
At the end of your course, you will be granted access to our comprehensive online training platform and all the benefits that our online community enjoy.
Emma will invite you to email your questions to her before each Monthly Online Group Q&A session, and she will answer these questions and any others posted in the live chatbox or the online community.
Access to the Monthly Online Q&A Sessions continue at no extra cost.
We look forward to welcoming you to our Business Etiquette Course in London
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