Our Business Etiquette Course for Ladies is a one-day programme designed to equip participants with the practical skills and cultural understanding required to navigate British business environments with confidence and sophistication. Focusing on the nuances of professional conduct, this course empowers women to form meaningful connections, build lasting relationships, and pursue personal and career ambitions with assurance.
Drawing on over twenty years of corporate experience, British etiquette expert Emma Dupont provides expert guidance in mastering the subtleties of British business etiquette. Her supportive, expert-led instruction ensures participants feel prepared to approach any professional setting with grace, polish, and poise.
This transformative Business Etiquette Course also champions the importance of authenticity. Emma encourages women to embrace their femininity while developing a consistent personal brand—one defined by integrity, elegance, and self-assured decision-making within the etiquette framework™ and their own power-bubble™.
Our Business Etiquette Course in London is hosted at the esteemed In and Out Naval and Military Club, one of the city's most prestigious private members' clubs, nestled in the historic St. James's Square.
Surrounded by London’s finest addresses, exclusive private clubs, and the iconic Ritz Hotel, this distinguished setting offers the perfect backdrop for your transformative journey of elegance, grace, and empowerment.
Exclusively accessible, the school is just a six-minute walk from Piccadilly Underground Station, with direct access to the Piccadilly and Bakerloo lines.
The day begins at 10:00 AM and concludes at approximately 4:30 PM, offering a full day dedicated to cultivating professional poise and personal advancement.
This British Business Etiquette Course in London delivers immediate and practical advantages for both professional and business/social engagements. Participants will develop greater ease in interpersonal communication, enhance their presentation and conversational skills, and receive expert instruction on appropriate attire for diverse corporate and formal occasions.
Additionally, the course fosters the confidence and polish required to navigate professional events and business dining with grace and assurance.
Drawing upon her extensive experience in international business and cross-cultural communication, Emma provides expert, empathetic guidance. She addresses nuanced cultural challenges with sensitivity and clarity, equipping participants to navigate diverse professional environments with diplomacy and confidence.
Upon completion of our Business Etiquette Course in London, you will receive a framed certificate of completion. You can also enjoy access to our exclusive monthly online Q&A sessions at no additional cost. This ongoing benefit allows you to seek Emma’s expert guidance on any questions or challenges that may arise as you apply your newly acquired skills in real-world situations.
The Business Etiquette Course begins promptly at 10 AM. There will be a fifteen-minute break in both the morning and afternoon, with refreshments available throughout the day.
At 1:00 PM, Emma will escort you to a quintessentially British restaurant where you will enjoy a one-course luncheon designed to refine your business dining etiquette skills. This exclusive experience, including soft beverages, is fully included in the course fee.
The day concludes around 4:30 PM.
Introducing yourself and others in accordance with rank
Shaking hands in business post-pandemic
Social kissing in the corporate world
How to adapt small talk and humour for business
Correct use and presentation of the business card
Meeting & boardroom etiquette
Seating positions & their meaning
Suitable props and accessories
Name badges and where to wear them
Writing and practicing the business elevator pitch
How to approach new people
Working the room
How to end a conversation politely when networking
Following up leads effectively
If, when, and how to exchange business cards
Why deportment & body language is so important
Standing with poise
Sitting and walking elegantly & professionally
Correct lift etiquette
Ascending & descending stairs
Getting in/out of a car elegantly
Subliminal messages through attire
Body language signals
Personal grooming
Informal dress codes including 'dress-down Friday'
Formal day wear for business
A business lady's image
A business lady's props
Different types of service in the UK
Chinaware, glassware, and flatware
Linens & table decorations
The British place setting
Seating plans for formal and informal dining
Holding flatware and glassware correctly
Napkin placement
How to eat tricky foods
How to handle mistakes and accidents
Paying the bill rules
Rules of tipping
Business invitations
How an elegant business woman dines
Seating plans for business meals
How to ascertain who is paying the bill
When to start the business talk
When to offer alcohol and how many courses to order
Choosing the type of event to host
Hosting at home and at restaurants
Composing the guest list
When and how to assemble a receiving line
Seating plans in accordance with precedence
How to ensure a successful event
Toasts and speeches
Corporate gift giving
Establishing a power-bubble™
How to ask for what you want
How to be assertive, not aggressive
The process for handling conflict
How to respond to put-downs, personal attacks, and criticism
Chivalry and feminism in the workplace
When and when not to report issues to HR
Handling client complaints
Why popularity matters
Dealing with office banter
Social persona vs business persona
Business social events behaviour
Building allies & showing respect for rank
The importance of keeping confidentiality
How to be a respected boss
Understanding the
etiquette framework™
Investment: £1,495 (inclusive of all taxes)
"Like most who are interested in an etiquette course, I felt that there were gaps in my understanding of refined human interaction which I hadn't learned growing up, but would be very useful in my professional and personal life. I decided to contact Emma because the focus in her teaching seemed to be on practicality rather than a pure appreciation for tradition.
Last week, I attended a one-on-one business etiquette course with Emma, and it far exceeded my expectations. Emma is not just an expert in etiquette, but also in human behavior at large. She is warm, funny, and a fantastic, results-oriented teacher. There was no stuffiness or coldness during her course, it was a fantastic, fascinating, and fun day, full of laughs and noticeable, same-day improvements in my deportment and dining skills. After Emma's course, I felt empowered, and more self-assured in my interactions with others as I operate within the "etiquette framework" throughout them.
I would've spent another week learning from Emma if I could- but, luckily, after our course she offered access to her recorded online courses, which are refreshers on the topics we discussed, but with more details given that she tailors each in-person course to the needs of the individual.
Emma's great teaching skills may have something to do with her honesty about being an introvert who has also taken etiquette courses (which I would've never guessed). This perspective is essential as she can uniquely understand the concerns of one who is struggling with these skills, and guide them on the most efficacious route towards not just improved etiquette skills, but also better communication skills, and a better understanding of human behavior at large, as well as how to improve your own energy and demeanor, thereby improving others' impressions of you.
I would take Emma's course again and again (as I watch her videos quite often), and would fully recommend it to others who want to improve their social or business relations, and others' impressions of themselves. Emma offers a wealth of knowledge that can positively change your life- and she has significantly improved mine. Thank you, Emma!"
Natalie, February 2024
Ladies from eighteen years old who would like to feel more confident, poised, and refined in social situations by gaining knowledge of British etiquette.
British ladies who want to gain confidence by developing their interpersonal skills to make the most of opportunities that come their way.
International ladies wishing to communicate and build relationships with British people.
Absolutely! Emma encourages active interaction throughout the three days.
On completing the Lady's British Etiquette and Empowerment Course with Emma, you will be granted access to our comprehensive online training platform and the benefits our online community of ladies enjoy.
This additional benefit is included in your course price and is unique to The Emma Dupont Etiquette School.
YOU WILL RECEIVE THE FOLLOWING BENEFITS IN ADDITION TO YOUR COURSE WITH EMMA:
Lifetime access to the equivalent online training course (seven hours of video tutorials). You can refer back to these anytime in the future, and you will have access to our app to check vital information when you are on the go.
Ongoing Monthly Online Q&A Sessions. You may have additional questions as you begin to practice your new British etiquette skills. Unlike other etiquette courses, Emma offers ongoing support to clients through these monthly online sessions.
Immediate access to all our previous Q&A Sessions. Emma has hosted over twenty hours of Q&A sessions over the past four years. You will receive access to these recordings to learn from other ladies' questions and Emma's answers, enabling you to take your knowledge of all aspects of British etiquette to a deeper level.
Comprehensive Notes.
Quick reference guides for you to check essential information.
The Monthly Online Group Q&A Sessions are delivered via Zoom. Students must download Zoom to their computer or smartphone to join the call, but they don't need a Zoom account.
The schedule will be released to students one month in advance. All calls will be recorded and uploaded to the training website within 24 hours so you can watch the replay at your leisure.
No, this is not a Train the Trainer Certification Programme, and using the materials for professional use is strictly prohibited.
Full payment is required to secure your place at any in-person course or event. Due to the limited number of places on our in-person Etiquette courses in London, no refunds or transfers can be offered. Please ensure you are confident you can attend the course before registering.
Emma has been trained and certified as an Etiquette Coach to the highest standard in the UK.
She has worked in the etiquette and protocol sector for over ten years and has coached over 500 clients from 47 countries through her in-person courses in London and online programmes.
Yes, it does. Emma is a British Etiquette Coach, and the tuition is focused on English manners and customs along with British etiquette.
However, the programme doesn't focus solely on etiquette skills; it also teaches women how to be elegant, confident, and poised with good manners, a universal skill.
At the end of your course, you will be granted access to our comprehensive online training platform and all the benefits that our online community enjoy.
Emma will invite you to email your questions to her before each Monthly Online Group Q&A session, and she will answer these questions and any others posted in the live chatbox or the online community.
Access to the Monthly Online Q&A Sessions continue at no extra cost.